Privacy Policy

At Bright Care Living, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This privacy policy outlines how we collect, use, and safeguard the personal information of our clients.

Collection of Personal Information 

We collect personal information from our clients for the purposes of providing our services. This may include information such as names, addresses, phone numbers, email addresses, and details of medical conditions and support needs.

Use of Personal Information 

We use personal information collected from our clients to provide our services, communicate with our clients, and comply with our legal and regulatory obligations. We may also use this information to improve our services and for research and statistical analysis purposes.

Disclosure of Personal Information

 We will not disclose personal information collected from our clients unless we have obtained their consent or are required to do so by law. We may disclose personal information to third-party service providers who assist us in providing our services, but we will only do so after ensuring they have appropriate privacy and security measures in place.

Security of Personal Information 

We take all reasonable measures to safeguard the personal information of our clients and prevent unauthorized access, use, disclosure, and loss or theft. We use secure servers, firewalls, and encryption technologies to protect personal information, and we ensure that only authorized personnel have access to this information.

Access to and Correction of Personal Information 

Clients have the right to access and correct their personal information held by us. If you would like to access or correct your personal information, please contact us at the email or postal address provided below.

Changes to Privacy Policy 

We may update this privacy policy from time to time to reflect changes in our services or legal and regulatory requirements. Clients should review this policy periodically to stay informed about our policies and practices regarding the collection, use, and safeguarding of personal information.

Contact Us

 If you have any questions or concerns about our privacy policy or our handling of personal information, please contact us at:

Bright Care Living 

16/3460 Pacific Highway, Springwood QLD 4127

Email: info@brightcareliving.com.au